Partner Onboarding
Partner onboarding creates a launch-ready BoxNCase workspace around your brand, catalog, buyers, fulfillment model, and integrations. A progress checklist in the partner portal identifies the current owner and required next action.
Onboarding stages
| Stage | What your team provides | What BoxNCase validates |
|---|---|---|
| Business | Legal entity, contacts, tax and settlement details | Identity, required agreements, payout readiness |
| Operations | Warehouses, shipping regions, returns and fulfillment model | Serviceability and order-routing readiness |
| Catalog | Products, variants, pricing, case packs, inventory and media | Required fields, uniqueness, image quality and sellability |
| Brand | Wordmark, favicon, colors, support details and domain | Responsive presentation, accessibility and domain ownership |
| Integrations | Approved endpoints and credentials | Authentication, data mapping, retries and test events |
| Launch | End-to-end test order and staff sign-off | Checkout, notifications, payment, fulfillment and tracking |
Workspace access
After business verification, your organization receives a managed workspace, Dashboard access, a storefront preview, and test API credentials. Invite staff through the workspace and assign role-based permissions instead of sharing accounts or tokens.
Launch review
Submit the onboarding checklist when every required item is complete. BoxNCase runs automated and human checks and records any blocking issue against the responsible step. Production access is enabled only after those checks pass.
Need help with an onboarding requirement? Contact partner support from the email attached to your organization.